Booking Deposit: 

A credit card may be required to schedule an appointment or service. Your card will not be charged until the time of booking. All payments are due at the time of the appointment.

Flexible Policy: 

Appointments are of high importance, and keeping scheduled bookings helps keep costs low for you. We realize that unforeseen circumstances might require schedule adjustments. If you need to cancel an appointment, we request at least 24 hours’ notice, if possible.  Cancellations with less than 24 hours’ notice will result in a late fee, which is equal to 50% of the scheduled service.

Late Arrivals:

To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who arrive more than 15 minutes late will be required to pay a late fee. Clients who arrive more than 30 minutes late will forfeit their appointment and will need to reschedule.

SWI Tech Check Cancellation:

We reserve the right to cancel an appointment. Should such a cancellation occur within 48 hours prior to your appointment time, you will be contacted to schedule a new appointment without additional fees, based on availability.

No-Show Cancellation: 

If you do not show up for an appointment, you will be charged 50% of the missed service.